Titanium is an EMR software designed for counseling centers and other facilities that have a similar work flow like psychology department teaching clinics, disability centers, etc. The model below shows the basic client life cycle supported by center operations. The bulleted items are the key functions in Titanium (items in orange are optional features available for additional fees).
Titanium has a user friendly interface, with built-in tool tips that pop up when you mouse over items in the program. You can also access many command menus by right clicking on the schedule items and headers, and free text fields. Titanium allows users to copy and paste text in a variety of areas by highlighting the text and using keyboard commands (Ctrl+C to copy and Ctrl+V to paste).
The main sections of Titanium are:
| • | Appointments and Placeholders for individuals or groups |
| • | Reminders and attendance |
| o | Diagnosis (DSM 5, ICD 10) |
| o | Medications (Note, electronic prescribing is also available.) |
| o | Data Forms (e.g. client demographic information, assessments, checklists, user defined questionnaires, etc.) |
In addition, Titanium contains productivity tools to help you with your daily work flow.
| • | User Settings: Customizable settings for appearance (fonts, colors, schedule days, pop-up windows) and behaviors (appointment announcements, note and report defaults) |
| • | My Clients: list of all your active clients which allows at-a-glance appointment statistics for each client and access to client files |
| • | Task List: reminders to complete tasks assigned by your center administrator (e.g. mark attendance, create note, sign note, etc.) |
| • | Waitlist: highly customizable feature allows creation of one or more waitlists |
| • | Client Flags: set alerts for at-risk or special needs clients, which will appear in various screens in the program |
| • | Client Appointment Reminders: send reminders via email or text message (additional fee for text messaging) to help reduce client no show rates. Message content is customized by your center administrator. |
The following are add-on features to Titanium and have an extra fee.
| • | Web Component: allows clients to complete forms online, including intake forms, assessments, and surveys, and to make appointments online |
| • | Client Import: allows clients to be added/edited by importing information from an external data source (i.e., school’s student registration system). Can also be used to verify enrollment. |
| • | Calendar Sync: Copies non-confidential appointment information from Titanium to Microsoft Exchange (Outlook) or Google calendar. This feature is commonly used to show “busy” times on external calendars, and to allow Titanium users to view their appointment schedules when they are out of the office. |
Titanium has been customized for use by your center's administrator. System administrators should click here for assistance in setting up Titanium.
We encourage new users to view the complete suite of training videos available on our website at www.TitaniumSchedule.com. The Getting Started with Titanium video on our website contains a demonstration of commonly used features. Our website has contact information for the Titanium team, link to our Knowledge Base, and system/hardware requirements. For user questions, email is often the best contact method because you can include a screen shot and details. To discuss best practices, processes, and collaborate with other users, you can join the users Listserv. A link to the Listserv is available on our website. We encourage the system administrator at new facilities to sign up for the Listserv.