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There are several program settings and navigation tips that can be useful to Titanium Schedule users who also use assistive technology. System and user settings, job responsibilities, workflow, and access may all interact to affect the performance of assistive technology with Titanium Schedule.
We are committed to ensuring the best possible experience for all users, and will comply with all of our legal requirements under applicable federal accessibility standards (WCAG Guidelines 2.0 Levels A and AA and Revised Section 508). Any customer can contact us to obtain our Voluntary Product Assessment Report. If you are having difficulty using the software with assistive technology, please contact Titanium Support to report the issue and obtain one-on-one assistance at either Support@TitaniumSoftware.com or 281-443-3544, menu option 2.
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User Settings
These tips can be helpful for users who are blind or vision impaired.
1. Defaults tab. There are 3 different audio chimes available to turn on. One for when appointments are marked attended, one for attendance being changed to canceled or rescheduled, and one for incoming data from the web component. The chimes can be tested on this screen, so that users know the sound that corresponds with each notification.
2. Schedule viewer layout tab.
| o | Interval: If there is a typical appointment length in your center, consider changing the interval to match that length. Navigation on the schedule screen with the up/down arrow keys will match that interval. |
| o | Alt Row Time Display: Checking this box will change the size, font and content of the time line on the left side of the screen which may improve screen reader performance. |
| o | Enable Quick Date Navigation: Check this box to allow schedule navigation using short cut keys, the list of navigation short cuts is available from the Navigate menu on the schedule screen. |
| o | Display Schedule: You might consider choosing the default to be your schedule over multiple days. In this display, the tab key can be used to focus the cursor on placeholders and appointments in schedule order (down the current day, then to the next column, and the next). Use the arrow keys to navigate to blank schedule times in order to make new appointments. Use the F8 key to open the window to navigate to schedules of other users in single schedule view, and to return to your own schedule. |
| o | Display Appointment Format: Choose a format that includes the client name and description. Then when tabbing on the schedule screen, screen readers will speak the client name and appointment code. |
If you are using a magnification program:
| o | Number of rows / columns: Consider reducing the number of rows and columns to be displayed on the schedule screen so that schedule items are displayed in larger blocks. |
| o | Display Appointment Start Time: This can be helpful because the start time of the appointment will be displayed on the appointment block itself. |
| o | Font sizes: Schedule and day header fonts can be changed to a font that is easier to read, put in bold and enlarged. |
3. Schedule viewer color tab. You can change the schedule colors for higher contrast. Contact your center administrator about color contrast problems with appointments and placeholders. (Note: The High Contrast tool in Windows will have an effect on tool bars and screens in Titanium, and may make the screens easier to see for vision impaired users.)
4. User interface tab. Fonts for the application, tool bars and screen can be changed to font type that is easier to read, put in bold and enlarged.
5. Accessibility tab. (Note: Accessibility features require Windows 10 version 1709 or newer.)
| o | Check to turn on the alternate user interfaces and allow tab key to be used in informative text fields. |
| o | Set desired keyboard short cuts to hear broadcast messages about the keyboard shortcuts to operate various fields in the program (container context), whether or not screens are in edit mode, and to turn off the "edit mode" announcement on screens that can be edited. User can uncheck control, alt and shift options and change the keyboard keys. |
| o | Set keyboard short cuts for showing header menus on search grids and tables, and the menu to add flags. |
| o | Set colors for when there is related data (e.g. data forms attached to a note, client has a waitlist entry) or red font. Users can change the color to accommodate their needs for contrast. |
| o | Set colors used on in the program. Users can change the colors to accommodate their needs for contrast. |
Keyboard Shortcuts
Titanium is a Windows program, so standard Windows shortcuts can be used throughout the program. Shortcuts for some specific functions are listed below. Voice recognition programs can also be used to navigate in Titanium.
Keyboard Sequence
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Action
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F1
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Help
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ALT + F4
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Exit report windows in the program
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F7
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In text boxes, opens spell check function.
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F8
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On the schedule screen, opens the Go To Date navigation. Select date and schedule, and hit enter. Cursor will highlight the time block on the selected schedule that it occupied when search was initiated.
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F9
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Highlight second menu bar, if one appears on the screen
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F10
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Highlight menu bar. On schedule screen, use to toggle between the two tool menu bars.
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Shift + F10
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In text boxes, perform the equivalent of right clicking on the mouse to bring up the menu
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Alt + Underlined letter
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On multiple screens, buttons on menu bars and menu items have underlined letters. Press ALT and the underlined letter to select the button.
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Enter
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Select an item. If the cursor is on an empty block on the schedule screen, pressing enter will open the Add menu which can also be accessed by right clicking.
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Space bar
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If in a table list, pressing will select the item.
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Tab
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Move forward among fields or elements on a window. Putting windows in edit mode changes tab order and improves performance on some screens (e.g. client record, appointments).
Use the tab key on the schedule screen to highlight appointments and placeholders on the schedule screen. Tabbing will move from schedule column top to bottom and then to the next column to the right at the top.
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Shift + Tab
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Move backward among tab stops on a window.
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Control + Tab
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If in a narrative box, the cursor / focus will move to the next control on the screen. If on a screen with multiple tabs, the cursor / focus will move to the next tab.
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Arrow keys
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Navigate time slots on the schedule screen. Note that arrow keys cannot be used to select appointments and placeholders for screen readers. Can be used to navigate drop down menus and lists. If on a window with multiple tabs, right and left keys can be used to highlight tabs.
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Left arrow key
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Switches among options in sets of radio buttons.
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Down arrow
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On the task list, press F10 to highlight the menu bar. Then press the down arrow to access the Show Tasks For menu.
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Alt + right / left arrow key
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On schedule screen, will move the schedule forward or back one day at a time.
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Control + right / left arrow key
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On schedule screen, will move the display over by the number of columns displayed. (For instance, if 5 columns are displayed, pressing Control and right arrow, will move the view to the 6th column.)
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Control + A
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If cursor is in a narrative box, the entire content of the box will be selected.
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Control + P
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Access the print window on the Reports preview screen.
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Control + X
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Access the export window on the Reports preview screen.
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Esc
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Depending on the screen and mode, can select cancel, close a window, or select the schedule screen from the menu bars.
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Control + C
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In text boxes, allows copy selected text. From the schedule screen, opens the Find Clients menu.
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Control + P
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In text boxes, allows paste of copied text.
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Control + Up or Down Arrows
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Allows individual entries to be moved up or down in the list on screens where single entry movement to reorder is possible (e.g. selecting data forms to display on web component menu, ordering user and schedule group entries, ordering appointment code group entries).
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Shift + arrow key
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In text boxes, selects text.
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ALT + Down Arrow
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Opens drop down menus
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Esc
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On some windows, can be used to close the window.
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Navigation shortcuts
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If enabled by the System Admin or user, there are keyboard shortcuts available to navigate the schedule screen. These shortcuts are shown on the Navigate menu on the schedule screen. Click Alt + N on the schedule screen to review the shortcuts, or review the list below.
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Home
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On the schedule screen, will return the schedule to the current day, left column of the display, and earliest time slot on the schedule
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Page Up
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On the schedule screen, will move the schedule to the previous day.
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Page Down
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On the schedule screen, will move the schedule to the next day.
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Shift + F3
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On the schedule screen, will move the schedule back one week.
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F3
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On the schedule screen, will move the schedule forward one week.
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Shift + F4
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On the schedule screen, will move the schedule back four weeks.
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F4
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On the schedule screen, will move the schedule forward four weeks.
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Control + F
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On the schedule screen, opens the find clients window.
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Control + O
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On the schedule screen, opens the find open appointments window.
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Accessibility key combinations
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On the accessibility tab in system and user settings, set desired keyboard combinations to open various menus and control broadcast messages throughout the program.
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System Settings
Program settings can make Titanium less accessible for users of assistive technology. You should review and consider the following tips:
| • | User Settings - When adding the user, preset their settings as suggested above by clicking Change User Settings. |
| o | Choose descriptive titles that are as short as possible. |
| o | Choose block and text colors that have high contrast. |
| o | Where possible, set a default note type and template so users don't have to select them. |
| • | Flags - If using flags, consider setting to "notification" so the flag alert pops up when users interact with the client record. Screen readers will refocus to the notification screen and read the content, so that users know that the client is flagged. |
| • | Notes & Data Forms - Do not check the box to automatically tab to the next field when completing data forms. This feature causes the cursor to automatically refocus without announcement, which may cause issues for users of either screen readers or magnification programs. |
| o | Alternate text signature. Users who cannot operate a mouse won't be able to fill in the data form element "signature." Plan to either use a short text box with statement that this is the user's signature either instead of or as an alternative to signatures. |
| o | Format order. Test your data forms by tabbing through them to ensure that the focus order is as intended. Data forms formatted with multi-column layout may not be navigated as intended when using a keyboard only. |
| o | Consider changing default colors for higher contrast. |
| o | Check the setting to show task list count on log in to notify users of tasks to be completed. |
| • | Insurance Billing - Users who cannot operate a mouse won't be able to fill in the "signature" for insurance billing. An alternative signature should be used. |
| o | Click Adjust Approve Incoming Data colors to select colors that have high contrast. |
| o | Click the Messages and Security button to access the color adjustment and indicator for required items that have been left blank. By default, those are displayed in red font which may not be visible to some users. |
| o | Auto complete is an option for users with limited mobility but should never be used at centers where clients are completing forms on shared computers or tablets, or on public computers in other places. Doing so might reveal the personal information of clients who used the devices previously. Because of the potential security risk, you must contact Titanium Support to obtain a special code to allow this feature to be activated. |
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