Centers that have purchased text messaging can send messages that are not appointment reminders. Messages can be sent to individual clients or to groups of clients. Remember that there will be a charge for each message sent.
1. | Create account with Titanium and prepay for text messages. |
2. | As instructed on the order confirmation email you received from Titanium, contact us to obtain the account code and password. |
3. | From the calendar screen, click Settings > System Settings. |
4. | Click Appointments tab > Appointment Reminders button. |
5. | If not already done, click Click the SMS Account Settings button. |
6. | Enter the account code and password you received from Titanium. |
7. | Click Validate Account Credentials. |
8. | Click OK on the warning message. |
9. | Click OK on the confirmation message. (Note: If you receive an error message, repeat Steps 4-7. If you still receive an error, send an email to Titanium Support (support@titaniumsoftware.com) for assistance). |
10. | Click OK to close the settings screen. |
11. | Click the Custom SMS Messages button |
12. | Click New on the menu bar. |
13. | Enter a short description of the message. (Note: The description will be shown in the pull down menu that is used to select the correct message to send.) |
14. | Click Edit in the Custom Message column. |
15. | Type the text message and click Exit. (Note: Single text messages can contain 140 characters. If you enter more than 140 characters, multiple messages will be sent and multiple charges incurred.) |
16. | Repeat steps 12-15 to create all desired messages. |
18. | Click the Authorized Users button. |
19. | Check users who will be allowed to send non-reminder text messages. |
21. | Check the box "Allow users to send non-reminder, custom SMS messages. |
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